1. Terms

By accessing this web site, you agree to be bound by these web site Terms and Conditions of Use, all applicable laws, and regulations and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trademark law.

2. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on Octopus Royal Appliances services web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license, you may not:

modify or copy the materials;

use the materials for any commercial purpose or any public display (commercial or non-commercial);

attempt to decompile or reverse engineer any software contained on Octopus Royal Appliances services web site;

remove any copyright or other proprietary notations from the materials; or

transfer the materials to another person or “mirror” the materials on any different server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Octopus Royal Appliances services at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession, whether in electronic or printed format.

3. Disclaimer

The materials on Octopus Royal Appliances services web site are provided “as is.” Octopus Royal Appliances services make no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose non-infringement of intellectual property or other violation of rights. Further, Octopus Royal Appliances services do not warrant or make any representations concerning the accuracy, likely results, or reliability of using the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall Octopus Royal Appliances services or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Octopus Royal Appliances services Internet site, even if Octopus Royal Appliances services or an Octopus Royal Appliances services fully trained representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Revisions and Errata

The materials appearing onOctopus Royal Appliances services web site could include technical, typographical, or photographic errors. Octopus Royal Appliances services do not warrant that any of the materials on its web site are accurate, complete, or current. Octopus Royal Appliances services may make changes to the materials contained on its web site at any time without notice. Octopus Royal Appliances services do not, however, make any commitment to update the materials.

6. Links

Octopus Royal Appliances services have not reviewed all of the sites linked to its Internet web site and are not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Octopus Royal Appliances services of the site. Use of any such linked website is at the user’s own risk.

7. Site Terms of Use Modifications

Octopus Royal Appliances services may revise these terms of use for its web site at any time without notice. By using this website, you agree to be bound by the then current version of these Terms and Conditions of Use.

8. Service Call Fees Policy

  • By requesting the service customers authorize the service call to be performed at a price quoted and understand that the service call and deposit (if applicable) are not refundable.
  • Service call fees are not refundable
  • Labor fees are not refundable
  • The service call is 85 + HST.

9. Parts Policy

  • Octopus Royal Appliances services technicians will always do their best to leave their workplace as clean as before. The customer understands that some jobs require moving appliances around, and by Ordering the service Customer acknowledges that Octopus Royal Appliances services and its technicians will not be held liable for damage done to floors, walls, etc.
  • Octopus Royal Appliances services will guarantee only the parts which were replaced or repaired and only for the number of days stated on the invoice. No other parts of the appliance will be included in the warranty. If the repair was completed without replacing a part, the amount that was paid could not be refunded. Electronics parts that were ordered or install via Octopus Royal Appliances services cannot be return or refund, and by canceling the order or the installation, the customer acknowledges that they will have to pay the full amount for the parts that were order or install.
  • Consequential damages, incidental expenses, including water damages and food spoilage, are not covered. Warranty is not transferable. Payment terms are due upon receipt of invoice.

10. Governing Law

Any claim relating to Octopus Royal Appliances services web site shall be governed by the laws of the Province of Ontario without regard to its conflict of law provisions. General Terms and Conditions are applicable to Use of a Web Site.

11. Cancelation policy

In case you need to cancel your appointment with Octopus Royal Appliances services, please make sure to cancel your appointment 24 hours before the scheduled date/time.

If you call to cancel during non-business hours, please leave a detailed message (your name and address, and time of scheduled appointment).

If you booked your appointment on the same day, please cancel at least 3 hours before the scheduled appointment.

Please be considerate of our technicians’ time and effort to arrive at your appointment on time. In case you fail to cancel on time (as stated above), we will need to charge the service call cost ( $85+HST) to compensate our technicians.